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The European Benchmarking Co-operation




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Benchmarking programmes

Since 2007, EBC operates an international benchmarking programme with the objective to improve water and wastewater services.

Western Europe

Western Europe remains EBC's core market. Building on the experience for Western Europe EBC has become a renowed initiative in benchmarking and performance improvement.

EBC participants globally

In 2015, 43 utilities from 17 different countries participated in EBC's annual benchmarking exercise. Additionally, 56 utilities divided over 4 hubs (Albania/Kosovo, Bulgaria, former Yugoslavia region and Ukraine) joined.


EBC benchmarking process

The International Water Association briefly defines benchmarking as a tool for performance improvement through systematic search and adaptation of leading practices. Benchmarking is not a single action but a continuous, cyclical process.


EBC offers a learning-orientated benchmarking programme. Participants to the benchmarking exercise will be able to compare the performance of their own utility with that of peers and collect objective performance information for use in communication to stakeholders.

IB2013 Public report

The IB2013 Public Report highlights the results of the international benchmarking exercise that ended in December 2014. The annual benchmarking excercise in Western Europe attracted 48 utilities from 17 countries.



Latest news

2015-11-04 - Collaboration with Aqua Publica Europea

Aqua Publica Europea (APE, and EBC Foundation have decided to collaborate on benchmarking and the exchange of knowledge and good practices.

2015-10-27 - Company reports for regional benchmarking hubs now also in local language

Responding to requests from utilities in Central- and Eastern Europe, in addition to the benchmarking reports in the English language EBC has also provided reports in local languages.

2015-10-23 - Successful benchmarking workshop in Jerez de la Frontera

From 21 - 23 October 2015, participants in the IB2014 benchmarking exercise for Western Europe gathered in the ancient city of Jerez de la Frontera, in the most south-western part of Europe, for the annual benchmarking workshop. This year, the workshop attracted 88 utility representatives from around Europe and beyond, including delegations from the four regional benchmarking hubs in the Danube region.

News archive