To stimulate continuous improvement of water services, EBC Foundation acknowledges utilities for their benchmarking- and improvement efforts.
In this context, EBC grants one of the following three types of Certificates to qualifying utilities, depending on the period of engagement and the way benchmarking- and improvement activities are carried out and “internalised”.
At first, a 1-Star Certificate is awarded to utilities that:
A 2-Star Certificate is awarded to utilities that on top of that:
Finally, a 3-Star Certificate is awarded to utilities that on top of that:
After each benchmarking cycle, EBC Foundation determines if participating utilities qualify for a Certificate or an upgraded one and notifies them of this.
Utilities that receive a Certificate are entitled to display the associated logo in their business communication channels (letters, newsletters, website etcetera), as long as they participate in the programme.
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