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Use the button below for access to the secure part of the IB2013 benchmark platform.

To IB2013 platform

This temporary service is particularly helpful for companies that need access to the IB2013 data entry module.

Benchmarking certificates

To stimulate continuous improvement of water services, EBC Foundation wishes to acknowledge utilities for their benchmarking- and improvement efforts.

In this context, EBC grants one of the following three types of Certificates to qualifying utilities, depending on the period of engagement and the way benchmarking- and improvement activities are carried out and “internalised”.

At first, a 1-Star Certificate will be awarded to utilities that:

  • participate in the programme for at least two consecutive benchmarking cycles;
  • timely provide good quality data;
  • actively participate in the programme, in particular by attending the annual benchmarking workshop.


A 2-Star Certificate will be awarded to utilities that on top of that:

  • participate in the programme for multiple years;
  • actively participate in improvement efforts like knowledge exchanges or the implementation of good practices or innovations.


Finally, a 3-Star Certificate will be awarded to utilities that on top of that:

  • continuously work on improving their water services;
  • volunteer to organise or host improvement activities for colleague utilities, like site visits or workshops.


After each benchmarking cycle, EBC Foundation determines if participating utilities qualify for a Certificate or an upgraded one and notifies them of this.

Utilities that receive a Certificate are entitled to display the associated logo in their business communication channels (letters, newsletters, website etcetera), as long as they participate in the programme.