On 4 April 2017, prior to the start of the IB2016 benchmarking exercise for the Western European programme, EBC Foundation organises an Orientation & Training workshop in Copenhagen, Denmark. This optional workshop aims to explain the EBC – programme, the benchmarking process and –methodology. Furthermore it addresses how to assure a good data quality and it will explain the benchmarking platform that is used for data submission. Also, there is time for individual consultation, for instance to discuss issues at your utility that need special attention.
The workshop is free of charge though travel and accommodation costs need to be covered by the participants themselves.
2017-03-01 / Public documents / 1 page / 493 kB
Terms & Conditions for benchmarking- and improvement services provided by Stichting EBC Foundation
2017-02-16 / Public documents / 1 page / 545 kB
This document contains background information about the International Benchmarking Exercise 2017 (IB2016 - Western European programme) and the registration procedure.
2017-02-16 / Public documents / 1 page / 3534 kB
Public report of the International water benchmark
2017-02-09 / Public documents / 1 page / 1274 kB
Benchmarking – the process of identifying and learning from Good Practices in other organisations – is a
powerful tool in the quest for continuous improvement and performance breakthroughs. The authors
and sponsors have produced this European Code of Conduct to guide Benchmarking encounters and to
advance the professionalism and effectiveness of Benchmarking in Europe.
It is based upon the Code of Conduct used by APQC and the wording has been modified to take into
account the requirements of competition law. The layout and presentation have also been modified to
provide a more positive chronological approach.
Adherence to this Code will contribute to efficient, effective and ethical Benchmarking.
2009-03-15 / Public documents / 4 pages / 113 kB