This document contains background information about the International Benchmarking Exercise 2018 (IB2017 - Western European programme) and the registration procedure.
2018-02-15 / Public documents / 1 page / 1801 kB
Water- & wastewater utilities that wish to improve their services are cordially invited to join the 12th international benchmarking exercise (IB2017).
2018-03-02 / Public documents / 1 page / 127 kB
Letter of invitation to participate in this years benchmark
2018-03-23 / Public documents / 1 page / 69 kB
Invitation & Agenda of the Orientation & Training workshop for the Western European programme (IB2017 edition).
2018-03-12 / Public documents / 2 pages / 256 kB
Invitation & Agenda of the Orientation & Training workshop for the Western European programme (IB2017, 2nd edition).
2018-04-09 / Public documents / 1 page / 610 kB
Public report of the IB2016 International Benchmarking exercise for Western Europe
2018-02-15 / Public documents / 46 pages / 6499 kB
Terms & Conditions for benchmarking- and improvement services provided by Stichting EBC Foundation. Version 1.1 published 13.02.2018
2018-02-14 / Public documents / 5 pages / 318 kB
Benchmarking – the process of identifying and learning from Good Practices in other organisations – is a
powerful tool in the quest for continuous improvement and performance breakthroughs. The authors
and sponsors have produced this European Code of Conduct to guide Benchmarking encounters and to
advance the professionalism and effectiveness of Benchmarking in Europe.
It is based upon the Code of Conduct used by APQC and the wording has been modified to take into
account the requirements of competition law. The layout and presentation have also been modified to
provide a more positive chronological approach.
Adherence to this Code will contribute to efficient, effective and ethical Benchmarking.
2009-03-15 / Public documents / 4 pages / 113 kB