Een ogenblik geduld a.u.b.

The European Benchmarking Co-operation

Improvement programme for water services

The map below shows the number of unique utilities per geographic cluster, which participated at least once over the last 5 years in one of EBCs’ benchmarking programmes.

The programme explained

Participants gain insight in potential improvement areas, industry best practices and innovations through extensive, annual benchmarking exercises and knowledge exchange events. 

Find out more: 

           

EBC offers water- & wastewater utilities in Europe and beyond a leading improvement- and knowledge exchange programme. 

Since its start in 2007, more than 240 utlities participated in one of EBC's benchmarking programmes. Together they serve millions of customers with water- and wastewater services. Interested in how they experienced their participation? You'll find it here.  

Since 2007, EBC annually organises benchmarking exercises for water- and wastewater utilities operating in Western Europe. Goal of the international benchmarking exercise is to assist drinking water- and wastewater utilities in their continuous efforts to improve their services by benchmarking.

Next to offering a benchmarking programme for Western European utilities, EBC is or has been involved in several other regional benchmarking initiatives, in close collaboration with local partners.

The Public report for the Western European programme shows ranges and median values of 24 key indicators for drinking water- and wastewater services. In order to present a balanced view on the performance of utilities, EBC analyses six performance areas: Access, Water quality, Reliability, Service quality, Sustainability and Finance & Efficiency.

Latest news

News

  • IB2020: Registration open!

    / Tom Bijkerk

    Continuous improvement is the key to water- and wastewater utilities to provide 24 hours a day safe, reliable and affordable services, now and in the future.

    EBC offers water- & wastewater utilities in Europe and beyond a leading improvement- and knowledge exchange programme.

  • EBC's programme at a glance - a new one pager

    / Tom Bijkerk
    EBC offers water- & wastewater utilities in Europe and beyond a leading improvement- and knowledge exchange programme. The programme encompasses far more than 'just a benchmark'. In order to give new and interessted utilities a brief overview of the full programme and the process, EBC created a one pager.   
  • Online Orientation session IB2020

    / Tom Bijkerk

    Soon the registration for the new benchmarking cycle (IB2020) will open! To introduced interested utilities to the programme, we will organise an online Orientation session on Thursday the 18th of February (10:00 - 11:00 CET).

  • EBC Foundation publishes first SDG Pilot report

    / Tom Bijkerk

    At the end of 2020, water-and wastewater utilities participating in EBCs benchmarking programme received a pilot report on their performance in relation to the UN’s Sustainable Development Goals. The report is an initiative of a number of frontrunner utilities and the result of extensive (ongoing) discussions. The SDGs can count on a great deal of enthusiasm among the programme participants, who are very motivated to contribute to the UN's Call for Action.