Een ogenblik geduld a.u.b.

The European Benchmarking Co-operation

Improvement programme for water services

The map below shows the number of unique utilities per geographic cluster, which participated at least once over the last 5 years in one of EBC's benchmarking programmes.

The programme explained

Participants gain insight in potential improvement areas, industry best practices and innovations through extensive, annual benchmarking exercises and knowledge exchange events. 

Find out more in these one pagers for different languages: 

           

EBC offers drinking water- & wastewater utilities in Europe and beyond a leading improvement- and knowledge exchange programme. 

Since the start of EBC's benchmarking programme in 2007, more than 240 utilities participated in one or more of EBC's benchmarking exercises. Together these utilities provide driking water- and wastewater services to a significant number of customers in Europe. Interested in how they experienced their participation? You'll find it here.  

Since 2007, EBC annually organises benchmarking exercises for drinking water- and wastewater utilities in Europe and beyond. Goal of these international benchmarking exercises is to assist water  utilities in their continuous efforts to improve their services by benchmarking and learning from each other.

Next to offering a benchmarking programme for European utilities, EBC is or has been involved in several regional benchmarking initiatives, in close collaboration with local partners.

For the purpose of transparency and stakeholder communication EBC annually publishes a public report about its European benchmarking programme. This report shows ranges and median values of 24 key indicators for drinking water- and wastewater services, as well as several good practices and participants' experiences. Here you'll find the latest version.

Latest news

News

  • IB2021 Benchmarking Workshop

    / Viktoria Iskova

    After three years of waiting, 71 representatives from 18 different countries in Europe and beyond, gathered on 17 & 18 November 2022 in Kraków, Poland for the IB2021 benchmarking workshop.

     

  • IB2021 in full swing

    / Viktoria Iskova

    The 2022 benchmarking exercise (IB2021) so far has attracted 47 water utilities, which is about 15% more participants than in the year 2021. Data collection is in full swing.

  • No admission for Russian water companies anymore

    / Peter Dane

     

    In view of the Russian military aggression in Ukraine, EBC has decided to no longer admit Russian water companies to its European benchmarking programme. Existing participants have been disconnected from the programme with immediate effect.

  • EBC benchmarking partner in WOPs with Bahir Dar and Lima

    / Tom Bijkerk

    Earlier this year, the European Union launched a Water Operator Partnership (WOP) Programme to leverage the demonstrated capacity of utilities to help one another reaching the SDGs.