Good practices

International employee exchange

Brief introduction

In 2013, Dwr Cymru Welsh Water and Oasen Drinking Water agreed to take part in an international employee exchange, providing both companies the opportunity to tap into external best practices. The first exchange took place in October 2013, and involved the companies’ distribution teams.

Advantages

The employee exchange provides a development opportunity for both the employees involved and for the overall business. The exchange is inspiring and gives fresh, new energy to professionals operating within the water industry. Sharing knowledge is a smart, fast and efficient way to bring the water industry to the next level of innovation.

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Oasen employees were welcomed by Welsh Water’s central distribution team who maintain the water network in Cardiff, Newport and the South Wales valleys. They spent a week learning about how the company’s many assets, including its network of pipes, treatment facilities, reservoirs and sewers, are maintained, and about the investments Welsh Water are making to ensure the company can continue to provide safe and reliable drinking water to its customers. In return, colleagues from Welsh Water visited the Netherlands in November 2013 to review like for like Oasen’s best practices and operational processes.

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