Documents

In the framework of its European benchmarking- and improvement programme for water services, EBC Foundation is preparing the 18th edition of its annual benchmarking exercises. We cordially invite water- and wastewater utilities from across Europe and beyond to join the exercise, which covers both an extensive performance assessment and performance improvement activities.

In this Call to Register you will find all the details you need to know about the exercise, as well as the link to register. 

Terms and Conditions for services provided by EBC Foundation

EBC Foundation highly values privacy and transparency and wants to carefully process and thoroughly secure personal data which is collected in the framework of its benchmarking services, in compliance with the requirements from the General Data Protection Regulation (GDPR).

In the Privacy Notice EBC Foundation explains what kind of personal data it collects, the purpose of it, the storage period of the data, exchanges with third parties and how to contact us for further information or questions.

Benchmarking – the process of identifying and learning from Good Practices in other organisations – is a powerful tool in the quest for continuous improvement and performance breakthroughs. The authors and sponsors have produced this European Code of Conduct to guide Benchmarking encounters and to advance the professionalism and effectiveness of Benchmarking in Europe. It is based upon the Code of Conduct used by APQC and the wording has been modified to take into account the requirements of competition law. Adherence to this Code will contribute to efficient, effective and ethical Benchmarking.