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Documents

Public Report IB2018

Public report of the IB2018 International Benchmarking exercise for Western Europe

/ Archive IB2018 and before / 40 pages / 4427 kB

IB2019 Call to Register - Western European Programme

This document contains background information about the International Benchmarking Exercise 2020 (IB2019 - Western European programme) and the registration procedure.

/ Archive IB2018 and before / 29 pages / 3071 kB

First Announcement Annual Workshop IB2018

First Announcement Annual Workshop IB2018 with more information on the programme and practicalities.

/ Archive IB2018 and before / 9 pages / 1839 kB

Invitation Orientation & Training workshop, April 9, 2019

On 9 April 2019, prior to the start of the IB2018 benchmarking exercise for the Western European programme, EBC Foundation organises an Orientation & Training workshop in Brussels, Belgium.

/ Archive IB2018 and before / 2 pages / 368 kB

IB2018 Call to Register - Western European Programme

This document contains background information about the International Benchmarking Exercise 2019 (IB2018 - Western European programme) and the registration procedure.

/ Archive IB2018 and before / 28 pages / 2490 kB

Public Report IB2017

Public report of the IB2017 International Benchmarking exercise for Western Europe

/ Archive IB2018 and before / 48 pages / 6942 kB

EBC's Privacy Notice

In this Privacy Notice EBC Foundation explains what kind of personal data it collects, the purpose of it, the storage period of the data, exchanges with third parties and how to contact us for further information or questions.

/ Archive IB2018 and before / 5 pages / 318 kB

IB2016 Public Report

Public report of the IB2016 International Benchmarking exercise for Western Europe

/ Archive IB2018 and before / 46 pages / 6499 kB

EBCs' Terms & Conditions version 1.1

Terms & Conditions for benchmarking- and improvement services provided by Stichting EBC Foundation. Version 1.1 published 13.02.2018

/ Archive IB2018 and before / 5 pages / 318 kB

IB2015 Public Report

Public report of the International water benchmark

/ Archive IB2018 and before / 1 page / 1274 kB

IB2014 Public Report

Public report of the International water benchmark

/ Archive IB2018 and before / 44 pages / 5178 kB

IB2013 Public Report

Public report of the International water benchmark

/ Archive IB2018 and before / 23 pages / 3732 kB

IB2012 Public Report

Since 2007, the European Benchmarking Co-operation (EBC) operates an international benchmarking programme with the objective to improve water- & wastewater services. In 2013 EBC organised its seventh international benchmarking exercise, welcoming 40 participants from 18 countries. Three of these utilities are from outside Europe (Japan, Singapore, United States). This year’s exercise analysed data concerning 2012.

/ Archive IB2018 and before / 23 pages / 2814 kB

IB2011 Public Report

In 2012 the European Benchmarking Co-operation (EBC) welcomed 50 participants to its annual benchmarking exercise. 14 utilities joined the programme as new entrants. 19 countries were represented, of which three (Israel, Singapore, United States) outside Europe. This year’s exercise analysed data concerning 2011.

/ Archive IB2018 and before / 23 pages / 4237 kB

IB2010 Public Report

In 2011 the European Benchmarking Cooperation (EBC) organised its fifth annual international benchmarking exercise for water- and wastewater services. A total of 45 utilities from 19 countries participated.The 2011 exercise analysed data of the year 2010.

/ Archive IB2018 and before / 23 pages / 2836 kB

EFQM Code of Conduct

Benchmarking – the process of identifying and learning from Good Practices in other organisations – is a powerful tool in the quest for continuous improvement and performance breakthroughs. The authors and sponsors have produced this European Code of Conduct to guide Benchmarking encounters and to advance the professionalism and effectiveness of Benchmarking in Europe. It is based upon the Code of Conduct used by APQC and the wording has been modified to take into account the requirements of competition law. The layout and presentation have also been modified to provide a more positive chronological approach. Adherence to this Code will contribute to efficient, effective and ethical Benchmarking.

/ Archive IB2018 and before / 4 pages / 113 kB