Since 2007, EBC annually organises benchmarking exercises for water- and wastewater utilities operating in Western Europe. Goal of the international benchmarking exercise is to assist drinking water- and wastewater utilities in their continuous efforts to improve their services by benchmarking. EBC uses the following definition of benchmarking: “Benchmarking is a tool for performance improvement through systematic search and adaption of leading practices”
Next to a thorough assessment of your utility’s performance, EBC offers a platform/utility network to learn from leading/best practices and innovations.
Other goals are:
- raising transparency of drinking water- & wastewater services;
- enabling comparing performance data with other data sources (such as IBNet, the World Bank’s global database for water- & sanitation services).
EBC and its partners encourage European water- and wastewater utilities who are interested in improving their performance, to join this leading-edge project.
Utilities from outside Europe are also welcome to join. In this case, performance comparisons should be interpreted extra carefully because of differences in the operating environment, but joining the group can still be valuable as most added value of the benchmarking is in the learning from leading/best practices from the utility network.
During the last 11 years, over 120 different utilites participated in one or more editions of the International Benchmarking exercise for Western Europe.
Nr. of participants per country over the last 3 editions: