Western Europe remains EBC's core market. In Western Europe, EBC’s benchmarking programme continues to attract utilities who want to compare their performance with their peers and who are eager to participate in a utility network where they can learn from best practices and innovative solutions.
Recent trend is that utilities from Central- and Eastern Europe countries want to start benchmarking activities in their own country/region. At the same time, they would like to connect to the Western European network in order to benefit from Western performance references and good practices. EBC, in a joint effort with national water associations, developed a structure with regional benchmarking hubs in which EBC acts as knowledge-, training- and service centre and national water associations as primary responsible body for the benchmarking, running exercises as much as possible by themselves with support by EBC.